ANSWERS TO VITAL CONCERNS
Frequently Asked Questions
When will FXhome launch?
The private beta begins in October 2026, followed by the idea pool and task breakdown in December 2026.
Is my founder price refundable?
Yes, 100%. Before launch, email hello@fxhome.com.au and we will refund you in full. After launch, you will be able to request a one-click refund from your dashboard.
Can I switch plans anytime?
Absolutely. You can upgrade, downgrade, or cancel your subscription at any point. If you choose to downgrade from Pro, your custom-built assets will remain safely archived for up to 90 days.
What payment methods do you accept?
We accept all major credit cards and debit cards via secure processing. For our Custom AI Agents plan, we also support bank transfers, quarterly invoicing, and local government procurement systems.
Is there a free trial for Pro?
Yes, we offer a fully-featured 14-day free trial on our Pro plan. No credit card is required to begin testing our virtual assistant and start generating your own agent tool kits.
What is included in the Custom AI Agents plan?
Our Custom AI Agents plan features dedicated AI agent development crafted exclusively for your industry domain, priority expert matching, SLA-backed custom automation, and quarterly strategic alignment reviews.
Do you offer discounts for students or early-stage founders?
Yes! As part of our regional Queensland resilience initiative, we offer specialized discounts for students and active regional founders. Please reach out to our team with your local postcode to verify eligibility.